What can you do to ensure data protection as you move to cloud?
Services-based storage, infrastructure, and data protection trends and technologies are recurring topics in this blog. Awhile back I wrote a post about enabling data protection as-a-service discussing the need for centralized management at cloud-scale, multiple service rates based on customer data protection needs or usage, and historical data for analysis and trending. The reality is that you can only get so far with legacy products built for physical environments. At some point, management tools, like the data center environments they support, need to be remade to the requirements of the day. Effective data protection solutions are no exception.
Data protection needs are more acute for as-a-service cloud models and require new approaches. Now, with the release of EMC Data Protection Advisor 6.0, I would like to share what it means to augment a successful data protection solution and extend it with a new distributed architecture and analysis engine to cloud deployments, without losing any usability benefits (i.e. without making it complex). Continue reading
How do you keep the human element in tech?
Trying to prevent user problems is the primary job of user experience design teams at technology firms. Among the unsung heroes of tech, design teams are responsible for generating intuitive user interfaces. Lost in that purgatory between social and hard sciences, design teams balance observation and human needs with technology to realize that all important customer experience that contributes to product adoption and success.
Human error still accounts for the majority of unplanned outages in the data center. A Gartner study I cited in a recent blog post states that 80% of the outages impacting mission-critical services are expected to be caused by people and process issues.
Good user design involves subject matter experts, site visits and contextual inquiries, and personas. While good design alone will not eliminate fat-fingering keys, it can minimize human errors. The fact that we are all now conditioned by our experiences with personal gadgets such as mobile devices cause expectations to run high for what we deem acceptable interfaces in the workplace. Continue reading
Are you a spreadsheet engineer or a mashup builder?
These monikers are colorful terms for sure. But, they are also descriptive of the choices you will soon have for constructing meaningful views into your IT infrastructure data.
Now that the EMC World hangover has subsided, I thought it might be timely to go deeper into one of the more interesting technology announcements made at this annual event. For this purpose, I enlisted the help of our crack product team and without much effort convinced the chief architect behind the EMC DataBridge enterprise software solution to explain some of the concepts herself.
Every IT organization needs to have visibility into their environment. And, there is no shortage of products and solutions that provide deep insights into your compute, network, and storage environments. However, when it comes to higher-level views and understandings of how services get consumed, DataBridge makes it easier than ever to assemble your existing infrastructure management data into meaningful information. Continue reading
Replication made easy.
Sounds good, but what does it mean? How can something as important as data replication in the data center be easy?
Well, the need to do more with less has led to a demand for solutions that tend to be complex in the technology used, sophisticated in the job they get done, and easy-to-use in what it takes to install and work with them.
This has been going on for some time but seems to be gaining momentum as software management interfaces move from software-specific GUIs to unified management frameworks.
It all makes sense given what I’ve heard from customers who are looking for one-stop provisioning of infrastructure (e.g. storage, network, and compute) resources and end-user services. Continue reading