Carriers And Clouds

How do the tier-1 telecommunications carriers fit into cloud?

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The large telecommunication service providers or carriers might seem well-positioned to provide and benefit from the cloud computing model. The tier-1 carriers (e.g. AT&T, France Telecom, NTT Docomo, Vodafone) have the infrastructure, enterprise customer base, and the geographic reach to provide cloud services over great distances. Additionally, they are well-versed in multi-tenancy; all I have to do is look at my monthly communications bill to get a glimpse in the detailed reporting of my mobile roaming and texting use.

However, though in a good position, these carriers need to add new proficiencies to their core competencies to meet the demands of the different size organizations that comprise their potential customer base for cloud computing services.  Much like the late 1990s when deregulation in the telecommunications industry and the shift of voice services to the Internet and the emergence of new data services, carriers need to navigate the changes to offset declining revenues in some of their traditional services with new cloud-based offerings. Continue reading

Breaking Barriers In The Information Age

How is the information age changing business communications?

Cloud computing, data growth, and mobility all make for interesting technology conversations and sometimes a pretty good blog post. But, it’s the other changes that intrigue me the most.

How we handle business communications is evolving at a rapid rate, brought on by the combination of changes in IT in how we think about and handle data and information, and the social enablement made possible by Facebook, Twitter, and other social media technologies. It’s resulted in a breakdown in barriers that once defined how we communicate in business.

Organizations—and individuals—are now both information consumers and providers, and the lines are blurred making it not always easy to determine where one role leaves off and the other begins. But, maybe it doesn’t really matter.

Cloud computing is often defined as providing key benefits of improved efficiencies and agility and this manifests itself in empowered business entities and workers. This blog post focuses on how the maturing of the information industry with some new thinking has intersected with social media to enable new ways of business communication. Continue reading

5 Steps to Improving Your IT Infrastructure Compliance Strategy

Want to keep your sanity—and your job?

Of course, you do. But, managing your IT infrastructure holistically is not an easy task! Ensuring everything is always under control and meets regulatory requirements is even more difficult.

What you need is an effective approach to governance, risk management, and compliance or GRC.

More than just another acronym, your IT GRC strategy is your hall pass to staying out of trouble.

And, because your IT infrastructure compliance strategy is part of your overall IT GRC, it’s critical to address the internal complexities brought on by today’s dynamic physical and virtual data centers with both new technologies and new ways of doing things. Continue reading

Applications Have Gone Mobile

“Elvis has left the building.”

It was a popular phrase to disperse crowds after Elvis Presley concerts and has found its way into colloquial American speech. 

Fact was Elvis had moved on to the next big gig while some of his followers just didn’t want to accept that what they had experienced was over and sat there.

The same holds true for those reluctant to accept that business applications are no longer bound to the inner sanctum of the data center and the on-premise enterprise.  Applications are now accessible via downloadable software on users’ mobile devices.

Let’s take a look at the phenomenon of the mobile app in business use:

How did this happen? What is possible today? Where is it all going? And, what does this mean for IT professionals? Continue reading